Country Manager

Amitruck is a delivery marketplace that is bringing trust and efficiency to the $200B African logistics market.

Amitruck is seeking a Country Manager to be based in Uganda. The focus of responsibilities will be to oversee all of Sales, Partner Operations, & Support at a country level with the aim to make Amitruck the leading trucking logistics platform.

We are currently going through a very high growth period and we are looking for someone who will be able to hit the ground running, have a very proactive work ethic, and be interested in developing African start-ups.

Duties and responsibilities

Obsess about the customer

  • Focus on the customers, champion and understand their needs and double up when they are delighted.
  • Foster a deep understanding of the company vision, and our competitive and market environments in order to help shape market strategies.
  • Ensure that Amitruck provides industry-leading customer experience to grow retention (engagement, adoption and expansion).

Grow Together

  • Build high performing teams across Sales, Partner Operations and Support.
  • Build, lead and empower a team to grow Amitrucks’s Partners in the country.
  • Originate and manage business development opportunities that are consistent with the company’s strategy for revenue growth.
  • Own and lead overarching Customer Acquisition Strategy.
  • Manage the Support Team to deliver on and monitor Customer Care KPIs.
  • Mentor Team Leads into future executive roles for Amitruck.
  • Manage and motivate teams to achieve aggressive goals.
  • Lead the overall tracking, forecasting and communication of related success metrics.
  • Ensure Partner Operations and Sales balance optimally on Amitruck’s platform.
  • Work side-by-side with the COO and CEO to deliver on Amitruck’s growth targets.
  • Define Amitruck’s commercial path to growth and profitability and establish an effective growth
    process and infrastructure.
  • Work closely with Tech and Business teams to identify strategic partnership opportunities.
  • Own the P&L, pricing, categories and market performance for the Country operations.
  • Own quarterly metrics and reports for executive management.

Continuously learn and simplify processes

  • Be a thought leader – bring new ideas to the table, challenge teams to innovate and set the highest bar for the standard of our execution.
  • Automate and increase efficiency of Support channels.
  • Analyze and optimize the quality and efficiency of Amitruck’s services.
  • Analyze marketing performance reports and make proactive recommendations for changes.

Be Flexible

  • Develop and execute on the company’s sales strategy across key market segments to ensure that the company identifies and optimizes a clear path to growth.

Be Open

  • Ensure transparent communication with all our customers and partners from the terms of conditions to updates when things break.
  • Drive a culture of being transparent within your team and the rest of the Amitruck team.

About You

  • A Bachelor’s Degree in Business, Sales, or Marketing. Masters or MBA preferably.
  • A leader: You have managed, grown, and nurtured teams. You know how to develop individuals into superstars.
  • Strategic: You’re an expert in building businesses. You appreciate the importance of the tiniest detail to deliver on the big vision.
  • Experienced and proven result from a similar position and, a seasoned executive with 8 –10 years of senior management experience with P/L responsibility.
  • Connected: You always know the right person to speak with and come with a portfolio of companies that would benefit from our solution.
  • A professional who likes to have fun: You know how to make the right impression and are always focused on delivering, but you know how to have fun and don’t take yourself too seriously.
  • Passionate about growth: You love setting and beating targets. Growth is an addiction for you.
  • Problem-solver: analytical mind that can navigate obstacles on the fly in a logical and rational way. Engage in precise, data and details about the business.
  • You are an excellent and influential communicator and use data to reinforce your positions and decisions.

WHAT WE OFFER

  • Competitive salary and potential stock options depending on the profile
  • Health Insurance – Inpatient and Outpatient
  • Office Laptop and Phone